Creator Sentinel (“we”, “us”, “our”) provides tools and services to help creators detect piracy and request removal of infringing content. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Account Information: name, email, password hash, and settings you choose.
- Billing Information: payments are processed by third‑party processors (e.g., Stripe and/or PayPal). We do not store full card numbers. Limited billing metadata may be retained for receipts, tax, and fraud prevention.
- Service Data: URLs you submit, evidence you provide (e.g., links, screenshots), takedown preferences, and communication with platforms/hosts.
- Usage & Device Data: log data (IP address, timestamps, user agent), interactions with our dashboard, and diagnostics to keep the service reliable and secure.
- Cookies & Similar Tech: essential cookies for login/session and security; optional analytics cookies if enabled.
- Public/Third‑Party Sources: we may process publicly available links on sites we scan to detect potential infringement.
How We Use Information
- Provide, maintain, and improve our services, including scanning, detections, and notice submissions.
- Authenticate users, prevent fraud and abuse, and ensure platform integrity and security.
- Communicate with you (service announcements, billing, support).
- Comply with legal obligations and enforce our Terms of Service.
- Aggregate/anonymous analytics to understand product performance and plan capacity.
Legal Bases (EEA/UK)
Where GDPR or similar laws apply, we process personal data based on: (i) performance of a contract (to deliver the service), (ii) legitimate interests (e.g., security, product improvement), (iii) consent (where required, e.g., optional cookies/communications), and (iv) legal obligations (e.g., tax, compliance).
Sharing & Disclosures
- Processors: infrastructure, storage, email, analytics, and payment vendors that process data on our behalf under appropriate agreements.
- Platform/Host Contacts: when sending takedown notices, we may share information necessary to process the claim (e.g., your name or authorized‑agent details, ownership assertions, and links/evidence).
- Legal: to comply with law, enforce our terms, or protect rights, safety, and security.
- Business Transfers: in the event of a merger, acquisition, or asset sale, consistent with applicable law.
International Transfers
Your information may be processed outside your country. Where required, we use safeguards such as Standard Contractual Clauses.
Retention
We retain personal data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Takedown records (including notices sent) may be retained to demonstrate compliance.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, port data, and withdraw consent. To exercise these rights, contact us using the details below. You may also have the right to complain to a supervisory authority.
Children
Our services are not directed to children under 16. If we learn we have collected personal data from a child without appropriate consent, we will delete it.
Changes
We may update this Privacy Policy from time to time. If material changes are made, we will take reasonable steps to notify you.
Contact
Questions or requests: contact@creatorsentinel.com or use the contact section on our site.