These Terms of Service (“Terms”) govern your use of Creator Sentinel. By accessing or using our services, you agree to be bound by these Terms.
1. Service Overview
Creator Sentinel provides tools to detect potential piracy and to request removal of infringing content (e.g., DMCA/notice-and-takedown requests and search‑engine delistings). We cannot guarantee complete removal of all copies or compliance by third parties.
2. Eligibility & Account
- You must be at least 18 years old and legally capable of entering into contracts.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- You must provide accurate information and keep it up to date.
3. Your Responsibilities
- Submit only content for which you own or are authorized to enforce intellectual property rights.
- Provide accurate, sufficient evidence to support takedown requests.
- Do not misuse the service, interfere with others’ use, or attempt to access areas you are not authorized to access.
4. Plans, Billing & Cancellation
- Some features require a paid subscription. Fees, billing cycles, and plan limits are displayed at purchase.
- Subscriptions renew automatically until cancelled. You can cancel at any time; access continues through the end of the current paid term.
- Unless required by law, fees are non‑refundable. We may offer credits or refunds at our sole discretion.
5. Notice Submissions
- By using our service, you authorize us to prepare and submit notices (as your agent or in your name, depending on configuration) to platforms, hosts, or search engines.
- You are responsible for the accuracy of claims. Submitting false claims may have legal consequences.
- We may decline or suspend a request that appears invalid, abusive, or non‑compliant with applicable laws/policies.
6. Acceptable Use
- No unlawful, defamatory, or fraudulent activity.
- No attempts to bypass security or disrupt the service.
- No use that infringes the rights of others or violates platform policies.
7. Intellectual Property
We retain all rights in our service, software, and trademarks. You grant us a limited license to process your content (including evidence and metadata) solely to operate the service and perform notice‑and‑takedown activities you request.
8. Disclaimers
The service is provided “as is” and “as available” without warranties of any kind. We do not warrant uninterrupted or error‑free operation, detection accuracy, or removal outcomes.
9. Limitation of Liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service shall not exceed the amounts paid by you to us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.
10. Indemnification
You agree to defend, indemnify, and hold harmless Creator Sentinel and its personnel from claims, damages, liabilities, and expenses arising from (i) your content or notice submissions, (ii) your breach of these Terms, or (iii) your violation of law or third‑party rights.
11. Suspension & Termination
We may suspend or terminate access for any violation of these Terms or to protect the service, users, or third parties. Upon termination, sections intended to survive (e.g., IP, disclaimers, limitations, indemnity) will continue to apply.
12. Governing Law
These Terms are governed by the laws of Portugal, without regard to conflict‑of‑laws rules, and you agree to exclusive jurisdiction of the courts of Lisbon, Portugal.
13. Changes
We may update these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., by email or in‑app notice). Continued use after changes take effect constitutes acceptance.
14. Contact
Questions about these Terms: contact@creatorsentinel.com or use the contact section on our site.